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Synchrony Bank Customer Service | Phone Number

Synchrony Bank, a provider of financial services, offers its clients a vast array of credit and financial solutions. Synchrony Bank Customer Service also provides loans, credit cards, current and savings accounts, wealth management options, and commercial banking services to its clients. Synchrony Bank is investing in digital transformation to enhance client comfort and experience. 

Customer Service Number

+1 (800-250-5411)

Website Home Page

24 Hours 7 Days

Website Contact Link

www.synchronybank.com

Tips To Contact Synchrony Bank Customer Service

1. Phone Support

Synchrony Bank customer service provides phone support. Customers to speak directly with a representative who can assist with various inquiries such as account management, product, etc.

2. Email Support 

Synchrony Bank customer service also provides email support for customers who prefer to write in and send an email detailing their inquiries or concerns to a designated email address provided by the bank.

3. Online Chat Support

Synchrony customer service also offers online chat support. Customers can access the chat feature on the bank’s website. Online chat support is often available hours 24/7 available of this service.

4. Social Media Support

Synchrony Bank customer service also provides social media support. The bank has social media platforms such as Facebook and Twitter. When customers directly message you, a customer representative instantly solves your issues regarding your account-related issues.

Synchrony Bank Customer Complaints

1. Account issues with Synchrony Bank Customer service 

Synchrony Bank has complaints about account-related issues. These complaints are related to account access and login difficulties on the bank’s online platform, problems with account statement transactions, or unauthorized charges. some customers have reported delays in receiving their credit card statements or are facing challenges in resolving billing disputes.

2. Credit Report and Disputes

Synchrony Bank reporting issues and disputes Customers have reported inaccuracies in their credit reports. Some customers have faced challenges in getting timely responses to dispute these inaccuracies.

3. Interest Rates and Fees

Synchrony Bank’s customers expressed dissatisfaction with bank interest rates & fees. User issues are high-interest rates & fees on credit cards or loans, unexpected expenses, or charges in terms and conditions.

4. Fraud and Security Concerns

Customers face unauthorized transactions, identity theft, and difficulties resolving fraudulent charges. Some are frustrated with the account.

FAQs:

What kind of Company is Synchrony Bank?

Synchrony Bank is known for its retail credit card and partnership with various retailers, across different industries including home improvement and healthcare.

How do I Dispute a Charges on My Synchrony Bank?

You may be required to send a formal disagreement letter or complete an online dispute form through Synchrony Bank. Comply with their requests and offer all the necessary details precisely and clearly. Include whatever evidence you have acquired to support your case in your submission.

How can I apply for Credit Card Synchrony Bank?

Applying online at Synchrony Bank is the most practical option. Customers can go to the website, choose their preferred credit package, and proceed with the online application. Typically, the application requests personal data, financial information, and authorization for a credit check.