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Garmin Customer Service Number & Phone Number

Looking for Garmin customer service number to fix your issue? Garmin is dedicated to providing support and assistance to customers who own Garmin devices. Their goal is to ensure customer satisfaction by addressing inquiries, resolving issues, and offering guidance related to Garmin products and services. 

Garmin Customer Service Number

913-397-8200 or 1-800-800-1020

Email Support

Garmin Contact Link

Official Website


Mon-Thu 8 AM-6 PM | Fri 8 AM-5 PM CST

Best Time To Call

8:30 AM - 9:00 AM

Garmin Support Centre

Tips To Call Garmin Customer Service Number

1. Garmin Customer Service number

The toll-free numbers for Garmin are different in the US and Canada, so make sure you contact the right number. For users outside the country, there is a different toll-free number.

2. Avoid calling during peak hours

Prefer calling between 7 a.m. – 7 p.m. central time (Monday-Friday). Mondays are usually busy, so try calling later in the week.

3. Prepare the necessary documents

Documents may include tracking numbers, order confirmations, billing statements, invoices, and product serial numbers. 

4. Have your device on hand

 If you are contacting someone for technical help, have your device on hand so that you can work through problems together. 

If you need assistance with device-to-mobile phone communication, Garmin requests that you call them from a different phone.

Problems Faced by Garmin Customers :

1. Device Syncing and Connection Issues:

Users experience difficulties establishing a connection between their Garmin device and the Garmin software on their computer or mobile device. 

2. GPS Signal and Accuracy Problems:

Garmin devices heavily rely on GPS signals to provide accurate location data. Sometimes users may encounter issues with weak or inconsistent GPS signals, leading to inaccurate positioning, delayed tracking, or difficulties acquiring satellite signals in certain environments.

3. Software Updates and Compatibility:

Occasionally, users face challenges during software updates or encounter compatibility issues between Garmin devices, operating systems (OS), or third-party apps. These issues can result in unexpected errors or limited functionality.

4. Battery Life and Charging Problems:

Sometimes Garmin users experience shorter than expected battery life or encounter issues charging their devices. This includes slow charging, battery drain, or difficulty holding a charge over time.

5. Data Loss or Corrupted Files:

Garmin Devices may enable their users to encounter corrupted files or data loss. This can happen due to software glitches, improper handling, or device malfunctions. Losing important workout data or maps can be frustrating for its users.

6. User Interface and Navigation:

Users may find the interface of Garmin Devices  complex or challenging to navigate, especially if they are new to Garmin products or technology. 

These devices feature various user interfaces, menus, and navigation systems, which can be hard for some users to understand.

7. Software Bugs and Stability:

Garmin software may occasionally have bugs or stability issues that can result in crashes, freezes, or unresponsiveness. These issues can impact the overall user experience and require troubleshooting or software updates.


Can my Garmin watch be repaired?

Yes, the Garmin watch can easily be repaired. If your watch is still under warranty, you are probably eligible to repair your Garmin watch for free.

If the watch has crossed the warranty period, you’ll need to pay a repair fee. Contact Garmin customer service number in order to initiate the repair process.

Does Garmin have a lifetime warranty?

Garmin offers limited warranties for its products. However, they do not provide a universal lifetime warranty. 

The warranty’s duration and coverage may vary, depending on the specific product and region. It’s wise to check their official website or contact customer support for detailed warranty information on a specific Garmin product.

What can I do with a broken Garmin watch?

You still have a few options if you have a broken Garmin watch. Firstly, you can contact Garmin customer support and ask them for free services if the watch is still under warranty period. 

However, if repair isn’t possible or cost-effective, you can sell parts online. These can be people who need specific parts to repair their watch. Last but not least, you can recycle it with electronic waste recycling programs.

Can a Garmin watch be used without a smartphone?

Yes, you can use a Garmin watch without a smartphone. Garmin watches are designed to function as standalone gadgets and offer various features that can be used alone. 

Garmin watches have built-in GPS, heart rate monitoring, activity tracking, and other functionalities that can be operated without any phone.

You can also track your workouts, observe your fitness metrics, receive notifications, set alarms, and do much more on the watch, even without a phone.