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Welcome to MSI Gaming Laptop | Service

MSI makes excellent gaming laptops and computers. They also provide MSI Gaming Laptop customer support that helps customers with problems or questions. They will work with you to resolve any issues with your MSI product immediately. You can trust them to provide a positive experience because they are experts.

MSI Laptop Service Number


MSI Laptop Website Contact Link

MSI Laptop Website Home Page

Best time to call

24 Hours 7Days

United States MSI Laptop service Number


Tips to get faster MSI Laptop Customer Service

1. Provide accurate information

When contacting MSI support, provide detailed and precise information about your problem or query. It includes the product model, serial number, and a clear description of your issue. 

2. Utilize online resources

Explore MSI’s online resources before contacting customer support directly. Check their official website, knowledge base, and forums for helpful articles, FAQs, and troubleshooting guides.

3. Be prepared with the necessary documents

If your product requires warranty support or repair, ensure you have all the essential documents ready. It may include your proof of purchase, warranty information, and any relevant photos or videos showcasing the problem.

4. Please choose the right contact channel

MSI laptop has various ways to contact customer support, including phone, email, and live chat. Consider using the most appropriate channel based on the urgency and complexity of your issue. A phone call or live chat might respond faster than an email for urgent matters.

5. Be polite and patient

Maintaining polite and patient behavior when interacting with customer support can result in better results. The support team will likely go the extra mile if you remain polite, and your cooperation will help them assist you efficiently.

6. Follow up if necessary

If you are still waiting for a response or resolution within a reasonable time frame, please follow up with MSI customer support. Politely remind them of your case and inquire about the status.

MSI Laptop issues & solutions​

  1. Overheating:

    • Solution: Clear cooling vents of dust, use a cooling pad for better airflow, and consider an external fan. Monitor temperature levels and adjust in-game settings to lower intensity.
  2. Blue Screen Errors:

    • Solution: Update all drivers and BIOS firmware to the latest versions. Resolve hardware conflicts, and perform a system restore to a point before the issue started.
  3. Battery Draining Quickly:

    • Solution: Identify power-consuming processes, close unnecessary programs, and disable power-hungry features when not needed. Replace the battery if it’s old or defective.
  4. Wi-Fi Connectivity Problems:

    • Solution: Ensure Wi-Fi is enabled, check proximity to a stable network, and restart the router. Update wireless network adapter drivers and adjust power settings to optimize Wi-Fi performance.
  5. Performance Slowdown:

    • Solution: Close background processes, uninstall unused software, and free up storage space. Run disk cleanup, defragment the hard drive, and consider upgrading hardware components for improved performance.


How do I contact MSI customer service?

Contact MSI customer service, visit their official website ( and look for their contact information, including phone numbers and email addresses, or use their live chat support option.

Does MSI have a lifetime warranty?

No, MSI does not give its goods a lifetime warranty. Depending on the product and location, the warranty team varies for connect information, it is advised to check the particular warrenty conditions for your MSI product on their official website or to contact their MSI customer center.

How long is MSI warranty laptop?

The MSI  warranty’s term varies depending on the model and location. For their laptops, MSI typically gives a one- to two-year guarantee period. For specific warranty information, it is advised to visit the official MSI website or contact their MSI customer service.

does MSI give refunds?

The MSI return policy may change based on the particular situation and the store where the product was purchased. It is best to recommended to visit their official website or get in touch with MSI support directly.