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What is SBCGlobal Email ? is an email service provider that was initially part of SBC Communications, which was later merged with AT&T. As a result, SBCGlobal email services are now managed by AT&T. Users with email addresses typically access their email through the AT&T Yahoo Mail platform. 


SBCGlobal Email Service Number


Website Contact Link

Service Time

24 Hours 7 Days

Website Support Desk

In order to contact SBCGlobal Mail Support:


  • Wait time: 45 minutes, hold time: 29 minutes.
  • Open Mon–Sat, 8 a.m.–7 p.m. EST; it’s better to call at 8:30 a.m.
  • Enter the last four SSN digits, press 0# to hear phone prompts, and then 1, and 2.
  • For account verification, respond to the confirmation prompt.
  • Billing, service outages, streaming, equipment, and cancellations are all handled by the system..

Tips To Contact SBCGlobal Email Customer Care

Contacting customer care quickly is essential when you are facing issues with your SBCGlobal email account. Here are some tips to help you get in touch with SBCGlobal customer care efficiently:

  1. Check Online Support Resources:

    • Before reaching out to customer care, check out the official SBCGlobal or AT&T support website. Often, there are FAQs, troubleshooting guides, and other resources that can help you resolve common issues.
  2. Online Chat Support:

    • Many service providers, including AT&T (which manages email), offer online chat support. Look for the chat option on the official support website to get real-time assistance.
  3. Call Customer Support:

    • Use the customer support phone number provided on the official website or your account information. When calling, follow the automated prompts to connect with the appropriate department for email-related issues.
  4. Be Prepared with Information:

    • Before contacting customer care, gather relevant information such as your account details, email address, and a description of the issue. This can help expedite the troubleshooting process.
  5. Social Media Platforms:

    • Some companies provide customer support through social media platforms. Check if SBCGlobal or AT&T has official accounts on platforms like Twitter or Facebook and send a direct message for assistance.
  6. Email Support:

    • If chat or phone support is not available or if you prefer written communication, look for an official support email address. Send a detailed email explaining your issue and include any necessary account information.

Common issues that SBCGlobal Email users may face

SBCGlobal Email Login Problems:

Users may encounter difficulties logging into their accounts. This could be due to incorrect login credentials, password issues, or other account-related issues.

  • Email Configuration Issues: 

  • Setting up emails on various email clients and devices can sometimes be challenging, leading to configuration problems.
  • Email Sending/Receiving Issues:

  • Users may experience difficulties sending or receiving emails. This could be due to server issues, network problems, or incorrect email settings.
  • Account Security Concerns:

  • Users may face security-related issues such as unauthorized access to their accounts, spam emails, or phishing attempts.
  • Email Attachment Problems:

  • Users may encounter difficulties sending or receiving email attachments.

Issues with SBCGlobal, users can try the following solutions:

  1. Check Username and Password:

    • Ensure that you are entering the correct username and password for your  account.
    • If you’ve forgotten your password, use the “Forgot Password” or “Reset Password” option on the SBCGlobal login page.
  2. Use Correct Email Server Settings:

    • Double-check the incoming and outgoing server settings for login email. The correct settings are crucial for proper email functionality.
    • For incoming mail server (IMAP): (Port 993)
    • For outgoing mail server (SMTP): (Port 465 or 587)
  3. Configure Email Client Settings:

    • If you are using an email client (e.g., Outlook, Thunderbird), make sure the client is configured with the correct settings.
    • Go to your client’s email account settings in your client and verify the server details, security settings, and authentication methods.
  4. Update Security Software:

    • Ensure that your computer’s security software is not blocking the email client’s access to the SBCGlobal servers. Temporarily disable the antivirus or firewall to see if it resolves the issue.
  5. Check Account Status:

    • Verify that your SBCGlobal account is active and in good standing. Sometimes, account issues such as non-payment can affect email access.
  6. Clear Browser Cache and Cookies:

    • If accessing SBCGlobal through a web browser, clear the browser cache and cookies. This can resolve issues related to cached data, causing conflicts.
  7. Contact SBCGlobal Customer Support:

    • If the issue persists, please contact SBCGlobal customer support for assistance. Use keywords like “sbcglobalsupport” to find relevant contact information. They can provide specific guidance and address account-related issue