Below are some of the common issues users face: –

1. Battery Drain and Slow Charging –

• Some users may face rapid battery drain on their laptops, even when the system is idle.
• Additionally, charging problems such as slow charging or no charging while plugged-in are also common.
• Battery problems mainly arise from background processes, software bugs, or malfunctioning hardware components such as a faulty battery or poor power management system.
• If charging issues persist, contact ASUS support for assistance.

2. Unresponsive Keyboard and Sticky Touchpad–

• As a user said “I’ve noticed that the keys on my ASUS laptop sometimes stick, especially after prolonged use. The touchpad also seems to act up occasionally, making it frustrating to navigate the cursor accurately.”, such an issue is common.
• It may occur due to the accumulation of dust over time or in the worst cases manufacturing defects.
• If one faces such issues in the beginning, contacting the support centre is advisable
• Moreover, updating or reinstalling touchpad drivers from the ASUS website can also be done.

3. Dead pixels and Blacklight bleeding-

• Users may notice dead pixels on their ASUS laptop’s display or backlight bleeding around the edges, which can be distracting, especially when viewing dark content.
• It affects the overall viewing experience, especially while watching movies and playing games.
• Dead pixels and blacklight bleeding may result from manufacturing defects or mishandling during shipping.
• Screen flickering may be caused by outdated or faulty graphic cards and display cables.

The steps to be taken are-

• Run a pixel test to fix dead pixels
• Adjust display settings to fix backlight bleeding.
• Go to the ASUS website to update graphic drivers
• Go to the service centre to fix loose cables.

4. System crash or system freeze-
   • Some software issues like system freezing in between working may arise sometimes due to outdated or incompatible software.
   • Mostly it happens while using certain programs as experienced by the users.
   • Software bugs can also be the culprit in some cases.
   • Outdated system software can also possibly be causing stress. So, to minimize the stress, Update the operating system and drivers to the latest versions from the ASUS website or Windows Update.

5. Wi-fi and networking problems-

• Experienced dropped wi-fi connections or slow internet speed?
• This issue is experienced by some users as one user said, “I’ve been having trouble staying connected to Wi-Fi on my ASUS laptop. Even though the signal strength is strong, I keep getting disconnected or experiencing slow speeds.
• Hardware-based reasons such as faulty network adapters are also present in certain cases.
• Simply restart the router to refresh the network connection and lower the distance between router and the system.
• Update the wi-fi drivers from the ASUS website and it will also be helpful.

6. Overheating

• Although ASUS laptops come with a pre-installed advanced cooling system, overheating may still be faced by users.
• Under heavy loads such as gaming or video editing, overheating may cause the laptop to shutdown to prevent damage.
• Overheating may arise from inadequate cooling systems or blocked air vents.

Solutions that can be taken care

• Clean the laptop’s air vents and fans using compressed air
• Use a laptop cooling pad to dissipate heat.
• Limit CPU-intensive tasks and monitor temperatures using software like HWMonitor.

7. Asus Laptop Screen Flickering

• The problem can be caused due to various reasons-
• The primary cause for ASUS laptop screen flickering can be corrupted graphic drivers so keeping it up to date is a solution.
• Changes in system configuration may lead to screen flickering so refresh frequently.
• Try not to use incompatible software which can cause interference with the drivers.
• Incorrect BIOS or UEFI settings might cause compatibility issues with the display hardware, resulting in flickering. Ensure that your BIOS/UEFI settings are optimized for your laptop’s hardware.
• Other normal common causes include loose connections, virus presence, manufacturing defects or overheating.

8. Asus Laptop Startup Problems

• Asus’s laptop users may face startup problems which may result from several causes.
• One such popular cause can be BSOD (Blue Screen of Death) which occurs due to problems in drivers, memory or operating system.
• Boot failure might also be the reason due to issues in the hard drive, BIOS settings or bootloader. To prevent such problems –
• Restart the laptop -> press the F8 or Shift + F8 -> select safe mode
• Operating system corruption is often an issue due to which ASUS laptop startup problem occurs for which external help from a reliable source can be taken.

9. The Asus Laptop Power Button

• Asus Laptop power button issues can result from physical issues or system issues.
• Physical issues may include wear and tear or dust accumulation for which one can you can contact ASUS customer support for repairs.
• Examples of System issues are changes in power management settings, outdated drivers, and default in BIOS settings.
• Updating the device and resetting the system BIOS settings is the solution to prevent the problem of the ASUS laptop power button.

10. ASUS keyboard backlight

• If you are facing a keyboard backlight, there can be some issues in the laptop.
• First check the functioning of hotkeys present in ASUS laptops, i.e., Fn + F3 OR Fn + F4, which are responsible for keyboard backlight.
• Sometimes keyboard backlight automatically turns off or gets low to avoid excess power usage. To avoid that, go to the ASUS software utility and change the settings or go to the control panel to set the brightness level.
• Physical damage to the Keyboard LED or loose connection is a possible cause. In such cases, repairs can be done.
• Turn off the power saving mode if it is on by default.