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TCL Customer Service Number & Support Services

TCL is a well-known company in America, and consumers like to purchase the products of the company. Company customer service is staffed with a team of knowledgeable and dedicated professionals company also emphasizes its customer service, where it provides various services to its customers, including the TCL customer service number, support number, technical issues, and many others. Customers can reach out through the company’s official website.

Customer Service Number


Email Support

Website Contact Link

Website Home Page

Television Support


Sound Bars Support


Appliances Support


Mobile Device Support


Tips To get fast TCL Customer Service

Use the appropriate contact method 

TCL provides various ways to contact TCL customer service, including the TCL TV customer service number, live chat, FAQ, and text us. Determine which method suits your needs and preferences.

Steps to follow:

To know your refund status or delivery issues

Access the chat box on the TCL customer service website instead of calling. You will get fast solutions. The company also provides a TV customer service number. Customers can easily find this option on the Their customer support website.

For TCL Customer Service Tech Support 

Customers can call the TCL support number directly, or you can chat with the company. If the customer still needs a solution to the problem, they can directly contact their tech support and they will send a technician to solve your problem.

For account security TCL Customer Service 

Directly contact their support number here. They will give you easy steps and solutions and can resolve your issues then and there.

Check out the TCL Customer Service support website

Start by visiting the TCL customer support website and navigating to the “Contact Us” or “Support” section. They often provide helpful information and direct contact options specific to your query. Customers can get their customer service phone number from the TV support website.

Steps to follow: TCL Customer Service 

  1. visit the TCL support website
  2. Click on the “Contact” or “Support” option
  3. Choose their customer care number or any other contact method that suits your preferences or needs, such as phone, FAQ, online chat, or text us
  4. Follow the instructions provided to initiate the Contact their customer care number
  5. For Contact, you can directly dial their customer service phone number
  6. Clearly explain your issue or inquiry
  • Get instant help from the experts right over the call.
  • Still, if any issues cannot be fixed over a call, chat, or email, they will send a technician to your home to ensure there should not be any hardware issues.
  • In the worst-case scenario, if there are any hardware issues, that particular part would be replaced by the zonal head office or the regional head.
  • But one thing is for sure: TCL brand takes full guarantee for any software or hardware issues, and at the end of this call, your issues will be resolved.

Utilize the chat option

TCL offers a “let’s chat” option for certain issues. This method can be convenient and often results in quicker responses. Look for the Let’s Chat option on the TV support website.

Steps to follow:

  1. Visit the TCL Customer Support website.
  2. Select the “Contact Us” tab
  3. Select “Let’s Chat” as your contact method
  4. Enter the necessary details
  5. Start a live chat

TCL Customer Service Issues

Customers usually need help interacting with customer support of the company. Long waits on a phone call, chatting with a real person, or getting a fast reply from the company. These issues can be frustrating for a customer because customers always want to get fast replies and solutions to their problems. However, sometimes it can’t be possible to get a fast solution from the company.

TCL Problems

Picture quality problems 

Picture quality can be manifested in various ways with TV. The customer reported issues regarding the picture and color quality of the TV. Sometimes, colors on the screen may appear dull, oversaturated, or inaccurate. Another issue is blurry or distorted images, which can make the content on the screen appear fuzzy or unclear.


Sound issues

Sound issues are another problem with the TV. Customers have reported low volume issues, where the sound from the TV speakers is too quiet, even when the volume is set to maximum distorted sound is another problem that users may encounter, where the audio becomes muffled and crackling.

Remote control issues

Customers may encounter remote-control issues like unresponsive remote control where pressing buttons does not result in any action on the TV.


Are there particular time when phone help is available?

Yes, TCL customer support provides particular hours for phone support.
Timings for call support – Monday – Friday, 9 AM – 12 AM, ET
Saturday – Sunday, 9 AM – 6 PM, ET
For Mobile devices & headphones – Monday – Friday, 10 AM – 11 PM, ET
Saturday – 10AM – 11PM, ET

Does TCL company provide a live chat option to its customer?

Yes, TCL provides a live chat option to its customers where customers can directly communicate with the help desk of TCL. Companies provide this option because sometimes customers encounter problems with the customer service number. Live chat is an easy way for customers to visit the company’s official page, reach the support options, choose the option to live chat, and start chatting with the company help desk.

What is the email address of TCL? How long does it take to receive the response?

There is no particular email address for customer service. Customers can visit the website directly and send an email; the company typically responds within 48 hours, but one thing is for sure: customers get solutions to their problems.

Can I reach out TCL customer support through social media?

Customers can reach the company’s help desk through social media like Twitter, Facebook, etc. With the help of this platform, customers can register their problems and ask questions about the product and customer service. On the company’s social media platform company provide information about its product. They also focus on customer queries and problems, providing the best solutions.