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PUBG Customer Services & Support

Player Unknown’s Battleground (PUBG) is a top-rated game in the USA. which is developed by PUBG Corporation in the USA. PUBG has gained a massive following since its release in 2017 regarding customer service in the USA. The company provides technical support, troubleshooting steps, and FAQs and submits support ticket services to resolve customer issues. PUBG owns an official forum and social media channels where players can interact with the community manager and seek help from the community and authorized support staff.

PUBG Customer Service Number

+85 280 096 4163 Estd: Wait Time 10-15 Min

PUBG Chat support

click here for chat: Instant

Customer Support Hours

24 Hours 7 Days

Customer Service Number

999-999-999

Tips to get fast PUBG Customer Service

Use the appropriate contact method

PUBG provides various ways to contact PUBG customer service, including live chat, FAQs, Troubleshooting steps, social media accounts, community forums, and text to us. Determine which method suits your needs and preferences.

For Technical issues 

If the customer is facing a technical issue, they can access the troubleshooting service of PUBG. Customers get the solution to the problem.

For Account Assistance: 

If the player is facing issues related to their PUBG account, such as login issues, unauthorized access, account recovery, etc., consumers should directly contact the PUBG Corporation, where they don’t provide a direct contact number but provide other services.

Check out the PUBG Corporation website 

Players (consumers) can contact PUBG Corporation if they encounter problems. Start by visiting the PUBG Corporation and navigating to the “Contact Us” or “Help” section. They often provide helpful information and direct contact options specific to your query.

Steps

  1. Visit the PUBG Corporation website
  2. Click on the “Contact” or “Support” option
  3. Choose a contact method that suits your preferences or needs, such as phone, FAQ, troubleshooting steps, or text us.
  4. Follow the instructions provided to initiate contact with PUBG Corporation.
  5. Clearly explain your issue or inquiry

PUBG Customer issues and Solutions

As PUBG continues to captivate gamers worldwide, it’s crucial to address common customer issues swiftly and effectively. The following are some common issues that PUBG players go into, along with their fixes:

Lag and Performance Issues:

  • Issue: Lags, frame drops, and performance problems are common and negatively affect players’ enjoyment of the game.
  • Solution: Adjust device preferences, end background programs, and make sure your internet connection is steady. Also, PUBG updates frequently to enhance gameplay, so staying current with the game is crucial.

Cheating and Hackers:

  • Issue: Fair gameplay is undermined by cheating and hacking, which irritates players who are playing by the rules.
  • Solution: Put strong anti-cheat measures in place, like identifying and prohibiting cheaters, enhancing security procedures, and urging participants to report questionable activity. Updating security systems on a regular basis might also discourage hackers.

Server Downtime and Maintenance:

  • Issue: Unexpected server outages and planned maintenance interfere with gameplay and cause annoyance to users.
  • Solution: Announce maintenance dates ahead of time via authorized channels to make up for any lost time with in-game items. Furthermore, minimizing disruptions can be achieved by investing in server infrastructure to increase stability and scalability.

In-Game Purchases and Microtransactions:

  • Issue: Some gamers believe that in-game purchases give unfair benefits or are excessively costly.
  • Solution: Provide a range of reasonably priced options for purchases, such as cosmetics that don’t interfere with the balance of gameplay. In order to preserve fairness and player pleasure, use transparent pricing to stay away from pay-to-win strategies.

FAQs:

How do I report a problem to PUBG game?

Sometimes customers can face issues related to PUBG games. If customers want to report a problem to their PUBG game, they can visit PUBGMOBILE_CS@tencentgames.com with the exact details. PUBG Corporation will assist you.

How do I send a report to PUBG?

Customers can send their report to PUBG Corporation through the PUBG support website via chatbot and report appropriate behavior. In the description, describe the incident and type of violation.

Can you chat on PUBG?

Yes, PUBG corporation provides chat features to its customers (for ios and android versions only). proximity voice is a feature that allows any of the 100 players in the game to hear each other speak in real time as long as they are close to each other in the game world.