How To Get Kraken Customer Support Phone Number- Live Support
If you are looking for the “Kraken Customer Support Phone Number,” you are probably
dealing with a frustrating crypto issue and not alone. Whether you are locked out of
your account, missing a transaction, or need help quickly, we have your back. Let’s walk
through what you can do to get real Kraken support and minimise your stress.
Yes, it is frustrating that there is no Kraken Customer Support Phone Number, but you
still have solid, secure ways to talk to a real person and get help fast.
Kraken Support Number
Kraken Contact Support
support.kraken.com/hc/contact
Kraken Support Email
support@kraken.com
Raise Ticket
support.kraken.com/hc/forms
Common Problems Kraken Users Face (And How to Fix Them)
A lot of people are searching for the Kraken Customer Support Phone Number because
something urgent has come up. Maybe you are locked out of your account, a deposit has
not shown up, or there is suspicious activity you did not authorise.
- You can’t Complete Your Kraken Login or Access Your account.
– Usually due to a forgotten password, losing access to your 2fa device, or Kraken flagging
unusual login activity.
– To get back in, start by using Kraken’s Account Recovery form. If your issue is with two-
factor authentication (2FA), they also have a step-by-step 2FA reset guide. Still stuck?
– You can submit a support ticket, and Kraken’s team will walk you through getting your account
back.
- Deposit or Withdrawal Not Showing Up.
In this case, first check your Deposit Status to see if it is just delayed or pending. Review
your transaction history in your account to confirm all the details. If everything looks
normal but the funds are still not shown, it’s time to submit a support request. Kraken can trace the issue for you and help get it sorted.
- You Suspect Unauthorised Access or a Hack.
This is scary, but there are immediate steps you can take. Your first move should be to freeze your account using Kraken’s Account Lock tool to stop any further activity. Then, submit a high-priority support ticket explaining what happened. It’s also smart to reset your passwords and re-enable 2fa as soon as you can.
- You Don’t Need a Phone Number to Get Real Kraken Support.
You don’t need a Kraken Customer Support Phone Number to get the help you need. The key is knowing where to go for live chat, support tickets, or the Help Centre. Choose the right support channel, explain your issue clearly, and you will be back on track in less time.
Frequently Asked Questions (FAQs)
1. Does Kraken have a customer service number I can call?
No, there is no Kraken Customer Support Phone Number. Support is available via chat and email ticketing only.
2. How do I talk to a real person at Kraken?
You can speak to a real person through live chat on the Kraken support site, or you can
Submit a support ticket for more complex issues.
3. Is it safe to share my Kraken login details with support?
Never. Legitimate Kraken agents will never ask for your password, 2fa codes, private keys or seed phrases.
4. How long does Kraken’s support take to respond?
Live chat: Usually within minutes.
Ticket response: Can take 1–24 hours, depending on volume and issue type.
5. How do you withdraw money from Kraken?
To withdraw money from Kraken, login, go to Funding > Withdraw, and select the
currency and withdrawal method (like a bank account or crypto wallet). Enter the amount, confirm the details, and submit. Your funds will be sent shortly.
6. Why is Kraken holding my money?
Kraken may be holding your money due to security checks, account verification
delays, or issues with the deposit/withdrawal method. It’s often a temporary hold to prevent fraud or ensure compliance with financial regulations. Check your email or account notifications for updates.
7. Where is the Kraken office located?
Kraken’s headquarters are in San Francisco, California, USA. It operates as a remote-first company with no public-facing office for customer visits.
8. How do I add my bank account to Kraken?
To add your bank account, first you must complete your Kraken login, go to Funding>Withdraw, select your currency, then click Add Account and enter your bank details. Make sure the account name matches your Kraken profile for successful verification.