How to Contact Flipkart Customer Care

Managing your Flipkart orders is easy with the right resources. Whether you’re tracking a package, requesting a refund, or need product assistance, Flipkart’s customer service has you covered. Here’s a quick guide:

Get Help from Your Account:

Your Orders: View order details, track shipments, and initiate returns, replacements, or cancellations directly from the “Your Orders” page.
Help Pages: Browse comprehensive Customer Support articles covering everything from ordering and delivery to returns and refunds.
Contact Us: Still need further assistance? Reach out to a Flipkart customer care representative through chat, phone, or email.

Flipkart Order Customer Service

044-45614700 / 044-67415800

Email Support

cs@flipkart.com

Website Contact Link

https://help.uber.com/

Website Home Page

https://www.flipkart.com/

Get Fast Flipkart Order Service

Customer Service Hotline:

Hold Time: Average 1 minute

Current Wait: Approximately 2 minutes

Best Time to Call: 24/7

Popular Issues:

Return an Order
Missing Delivery
Refund an Order
Dispute a Charge
Can’t Login

To speak to a live agent: Stay silent or press 0 when prompted.

Call Prompt:

Let’s verify your account. If I can send you a text message to verify your account, say ‘Yes’.
For swift assistance with your Flipkart inquiries, follow the prompts and enjoy a seamless experience connecting with a live agent.

Quick Ways to Contact Flipkart Support

Website or App:
- Log in to your Flipkart account.
- Navigate to the “Help Center” section on the website or app.
Contact Us Option:
- Look for the “Contact Us” or “Need Help?” option.
- Click on it to access the customer service menu.
Choose Your Issue:
- Select the specific issue or question you need assistance with.
- Flipkart provides a list of common topics to streamline the process.
Contact Method:
- Flipkart typically offers various contact methods, including live chat, email, or phone.
- Choose the method that suits your preference or urgency.
Provide Details:
- Describe your issue clearly.
- including order numbers for faster resolution.
Live Chat:
- If opting for live chat, a representative will join the conversation to assist you.
- Engage in a real-time conversation to address your concerns.
Email:
- If using email, provide a detailed description of your issue.
- Flipkart will respond to your email with guidance or further instructions.
Phone Call:
- If you prefer a phone call, Flipkart may provide a customer care number.
- Follow the prompts to connect with a representative.
Follow-Up:
- Note any reference or case numbers provided during the interaction.
- Follow up if the issue persists or if additional assistance is needed.
Be Polite and Patient:
- Remember to remain polite and patient during the interaction. Flipkart customer service is there to help, and a respectful approach can lead to a smoother resolution.

Common Flipkart Order Customer Issues and Solutions

Issue: Late Delivery

Use the Flipkart app to track your order and receive real-time updates. For assistance, get in touch with Flipkart customer care. If a delivery is delayed, Flipkart might provide reimbursement or speed up shipping.

Issue: Incorrect Item Received

Use the Flipkart app or website to start a return. To arrange for the delivery of the correct item and to report the issue for a prompt resolution, contact customer service.

Issue: Account Access Problems

Make a new password by visiting the Flipkart website. If problems continue, get in touch with Flipkart customer support for help in recovering access to your account and account verification.

Issue: Defective or Damaged Item

Start a return and include information about the damage or defect on the Flipkart platform. Flipkart will assist you with the return procedure and provide a replacement or refund.

Issue: Unauthorized Charges

Immediately contact Flipkart customer service to report any unauthorized charges. They will investigate and assist in securing your account, potentially issuing a refund for fraudulent transactions.

Issue: Difficulty Canceling an Order

Please report any unauthorized charges to Flipkart customer service right away. They might even give you a refund for any fraudulent transactions after looking into it and helping to secure your account.

Issue: Missing Package

Verify with your delivery area and the neighbors. You can report the missing package by using the Flipkart website or app. Flipkart will look into the situation and might offer a refund or replacement.
Read Also: Amazon Customer Service Number & Support

FAQs:

How do I complain to Flipkart about not receiving an item?

To complain to Flipkart about not receiving an item, go to your account settings, open the “My Orders” page, scroll down to find complaint registration options to register your complaint, or you can also contact Flipkart customer service.

What are the common channels of communication used in customer service?

Flipkart’s Customer Service provides different kinds of support, and the most common channels include:
Phone Support, Email Support, Live Chat, Social Media, and Self-Service Portals.

How long does it take for technical support to respond?

The response time for Flipkart customer service can vary depending on the issue and the type of support you have opted for to solve your queries or complaints.Phone Support, Email Support, Live Chat, Social Media, and Self-Service Portals.

What are the appropriate times to call customer service?

The appropriate time to call the call center is in the morning because call wait times are less in the morning than in the daytime. Also, try to call on weekdays rather than on weekends because call times are typically shorter on weekdays than on weekends.

Bro, how do I track my Flipkart order?

It is super easy. Just open the Flipkart app, go to “My Orders”, and tap on the order you want to check. Here you can see live tracking, like where it has reached, and when it’ll arrive. No need to call anyone, everything is right there in the app.

What if I get a damaged or wrong item?

Flipkart has your back. Just go to your order, click on “Need Help”, and choose return or replacement. They usually pick up the product and either send a new one or give your money back. But you should remember that it is within the return window, and keep the box and invoice safe.

How can I contact Flipkart customer care without getting scammed?

Always use the official Flipkart app or website only. Go to the Help Centre, and chat or call from there. But remember, don’t trust random WhatsApp numbers or messages. There are too many fake accounts that clone Flipkart.

Is Cash on Delivery still available?

Yes, COD is still there for most products. While checking out, just choose “Cash on Delivery”. But sometimes, for high-value stuff or new accounts, they may not allow it. Also, they might ask for online payment only in some PIN codes due to courier issues.

What’s this Flipkart UPI, and is it safe to use?

Flipkart UPI is their payment handle now, just like PhonePe or GPay. It’s fully secure and you can use it directly during checkout. And also, they keep giving cashback offers too. If you’re shopping regularly, it’s handy to have Flipkart UPI linked to your bank.

Can we return anything we buy or are there rules?

Not everything is returnable. Flipkart clearly shows the return policy on every product page. Some stuff like innerwear, food, or medicines are not returnable. But for most electronics, clothes, and appliances, you can return or replace within 7-10 days. Always check before buying.

What is Flipkart Green? Is it like some eco-friendly shop?

Flipkart Green is their sustainable product store. You’ll find eco-friendly items, like bamboo brushes, recycled notebooks, organic soaps, etc. It’s a good initiative, especially if you want to shop responsibly. And Flipkart has made it super easy to spot these products now.

How to sell products on Flipkart?

It should be done via Flipkart Seller Hub, just enter KYC details, GST, bank account, etc. Once approved, you can list your items, set the price, and start selling. Flipkart also handles delivery and payment, so it’s convenient for small businesses.

Does Flipkart deliver everywhere in India?

Almost everywhere, in big cities, small towns, and even some villages, they have expanded their business. But delivery time depends on the location. Some pin codes might not have COD or same-day delivery, but you’ll always get updates in the app. Just enter your address and check before ordering.

Is Flipkart safe for kids or senior citizens to use?

The app is simple and clean, they have a Help section that’s easy to understand, and even if someone gets stuck, there’s proper support. Just be aware of fake calls or links, that’s all.

Why GetMeHuman for Flipkart Customer Care

Real problems deserve real support. Only at GetMeHuman.

Ever ordered something on Flipkart and it just… didn’t go right? Maybe the delivery got delayed, maybe the wrong item showed up, or maybe your refund’s been “processing” for weeks. In moments like that, you just want one thing: real Flipkart customer care that actually helps. But let’s be honest, that’s not always what you get. You open the app, try the help section, and suddenly you’re five clicks deep into support menus that don’t even mention your problem. A lot of people give up halfway. Some wait days for a reply. If you’ve tried reaching out to Flipkart customer care, you’ve probably been there.

That’s exactly why GetMeHuman exists. Instead of wasting time guessing where to go, we show you how to get answers fast. Whether you’re trying to fix a payment issue, return something that broke, or just talk to a real human about an order, we walk you through it step by step. Not a list of “maybe this works” we give you what actually does.

Plenty of people get stuck in the Flipkart return process or don’t know how to escalate a complaint when no one responds. Others try to contact Flipkart via chat and get stuck in loops. We’ve tracked those pain points and figured out better ways. From direct support numbers to tips for getting refunds approved faster, it’s all here. At the end of the day, Flipkart customer care shouldn’t feel like solving a puzzle. When something goes wrong, you should be able to fix it without stress. That’s what GetMeHuman is here for. Real solutions, real fast.